faytech North America Touch Screen Computer Kiosk

Computer kiosk stand commercial applications

Other units run applications used to facilitate commerce, entertainment or communication. You can find such self-service kiosks at drive-through food outlets, music stores or departments at government buildings where information seekers can request information or services.

Why use a PC kiosk in your industry?

Due to the wide range of applications that interactive kiosks serve, they have been widely embraced in the financial, hospitality, food service, and retail industries. Why would any business use these terminals in the first place? Well, the immersive nature of interactive screens offers a powerful way to engage with customers. As such, the ease of using a touch screen to make a purchase or look up information instead of waiting in line helps customers to have a convenient shopping experience. Businesses, regardless of type or size, can benefit from digital touch kiosks available to their customers – or even internally for routine employee functions.

How do the kiosk PC systems work from a technical perspective?

A typical PC touch screen kiosk runs directly from a wall power outlet that can provide 120-240V. The tablet housed inside a kiosk stand uses an operating system like Linux, Windows or Android. However, you will most likely need to work with software developers to design a touch screen interface for the end users. In most cases, touch screen kiosk applications are developed to serve the needs of a specific business or organization. Depending on the complexity or functions that one desires to carry out with the self-service kiosk, some systems work with added hardware such as cameras, scanners, printers, card-swiping machines and more. Once the kiosk software application is installed in the device, it allows users to interact with the information or services they are seeking without having to ask for assistance from anyone.

The business benefits of investing in kiosk PC software and hardware

The use of touch PC kiosks is just gaining momentum in the business world, but this technology has been around for a while. The invention of the very first interactive kiosk dates back to 1977, which was the handiwork of a pre-med student at the University of Illinois. That machine ran on a plasma display panel and allowed students as well as teaching staff to look up information on extra circular activities, courses, maps and directories.

faytech NA’s interactive PC kiosk solutions have improved kiosk functionality in leaps and bounds as far as performance is concerned. Thanks to technology advancements in touch PC computing power, modern touch screen kiosks have faster processors, larger memory, and touch screens that are more intuitive compared to those found on earlier systems. This has enabled businesses to find numerous uses for touch screen terminals.

When deployed well, touch interactive kiosks can benefit businesses in many ways. To begin with, you can use self-service kiosks to cut back on human capital. For instance, one of these machines may conduct sales instead of hiring a cashier. Customers can then make payments at the terminal and collect their merchandise at the checkout counter. The touch screen terminal will continue to serve clients without the human expense involved.

Does contracting a US-based kiosk manufacturer make sense for your industry?

If you are not looking to cut back on operating costs, an interactive kiosk can help reduce customer wait time. This would work best when using the touch screen terminal alongside other staff. Take a retail store as an example, cashiers can serve customers who are in line while other buyers with fewer products to purchase or those who are more technologically-savvy can use a touch screen kiosk to complete transactions at the same time.

Another benefit of implementing the use of interactive kiosks is that they make it easy to disseminate information. Kiosks that operate on a network allow for fast updates. This means that a store owner could easily access the product database to make instant changes on discounts, prices or stock availability. This eliminates expenses incurred while using traditional paper-based methods such as printing of catalogs and price tags.

It is also possible to conduct sales even outside normal business operating hours with the help of a touch screen kiosk. All you have to do is place one of these machines outside your business premises. The kiosk will continue to serve customers, expect it won’t take sick leaves, vacations or require the same overtime remuneration an employee would. Depending on what your business offers, you can provide information or even let customers buy items and pick them at their own free time. As a result, your business can offer customers a convenient shopping experience, without adding on other expensive overhead costs.

A customized touchscreen PC kiosk can take your business to the next level

From driving up sales and cutting back on human capital, to delivering information and providing customers with a convenient shopping experience, touch screen kiosks provide real value to business owners. The beauty about these terminals is that you can easily customize them to suit your business operations. For this to become possible, make sure to enlist the services of a professional company that designs bespoke touch screen applications for businesses.

Contact us today to speak with our PC kiosk specialists. faytech North America can help you to identify the best solutions for your specific needs and market requirements.